A Private Equity Blog

A vignette into the aberrant thoughts of a private equiteer

Keeping a safe distance when advising investees

There’s a fine line between advising investees and doing their work for them. And, this fine line is easily crossed as private equiteers try to add their own unique value to portfolio companies.

polar-bear-attackThe typical scenario starts with witnessing something that could be done better. It may be related to sales, costs, relationships, inventory or whatever. You first discuss the issue with one of your C-level execs, you make a few suggestions, you query how your suggestions fared, you make the same suggestions again, etc. Depending on your level of patience, there comes a time when you finally think to yourself “if I want it done properly, I’ll have to do it myself”.

But, this is dangerous… for many reasons:

  • You have an entire portfolio of companies, and playing CFO or CTO or COO in all of them is untenable; you’ll sacrifice your performance as a private equiteer to become, at best, a mediocre manager spread thinly
  • You’re setting a precedent; the next time you call for something drastic, they’ll expect you to oblige
  • You’re creating a dependency; if you’re out to build great companies, you’ll be doing them a disservice by not allowing them to make mistakes, learn from those mistakes and refine their skills
  • You may be wrong; yes, it’s possible; while a fresh eye often provides new insight, a weathered eye often has the benefit of previous experience and a more informed visceral intuition

With all of that said, it can be helpful to get your hands dirty in an investee to really understand how it ticks. You are the owner (or part owner) of the business, so it’s clearly in your best interest to help where you can. But there’s helping and then there’s helping; one involves keeping a safe distance (see picture).

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Posted in Private Equiteers

  • Thanks for the note Jacoline. I just wonder how independent the research is given McKinsey is a strategic consulting firm and is reporting on the benefits of strategic consulting (albeit via PE firms). Also, I wonder how many respondents said "we don't do strategy". My uneducated/uninformed guess would be 99% said they "did strategy". (Am I being cynical today?) :)
  • Mr Market Maven: You assume two things a) private equiteers want independent and unbiased DD information, and b) private equiteers want to be associated with deceptive practices.

    Much of the time, the person leading DD is the person trying to get the deal across the line, ergo, they are perfectly happy with interviewing pre-selected and pre-prepped customers/suppliers/etc. We justify this practice as information gathering, but really it's as pointless as calling references on a potential employee's resume.

    More importantly though, we can't be linked to deceptive conduct. Forgetting the legal ramifications, it's just not cool. Probably best (or at least more palpable) to site face-to-face with a key person and have a frank conversation. I agree that the info you could get by being deceptive would likely be more useful, but there are lines...
  • Staying a distance from the investee company is good advice. Although McKinsey & Company's recent study on the top 25% preforming private equity funds report they all did strategy, that is not actually jumping in and doing the day-to-day work.
  • I was working for a boutique market due diligence company in Silver Spring, MD and routinely solicited proprietary market information from employees of competitor-companies. I would identify current or recent employees of a target competitor company from listings in job search portals such as Monster and Hot jobs. Then, I would call on them, portraying myself as a recruiter or a human resource consultant whose client is looking to hire a qualified individual in their particular industry. Over a period of two to three weeks, I can build up enough trust with my target to gain information about his company's sales, growth, market/segment focus, tactics, strategies and new product/services to begin drafting a report on the target company. Missing information on a competitor can be supplemented or estimated from information from other competitors or customers as well as intuitive guesses. The truth is that our information gathering process is one part science and two parts art-deception-guesses. Most of our private equity clients are much more interested in getting a third party - somewhat more objective report to substantiate their acquisition initiatives than on truly understanding key customer-supplier relationship or competitive threats and risks to the underlying business. Therefore, just keeping a safe distance is no panacea for gaining true and accurate market intelligence or good due diligence.
  • vlade
    It's not really any different from other management - the urge to jump in and fix things on many different levels. Of course as a PE you probably feel more pain as "it's wasting my money!".
    For some people, delgating is the hardest thing on earth.
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